Help Desk
Mon - Fri 8:00 am to 10:00 pm / Sat 10:00 am to 6:00 pm PST Avant
reserves the right to change Help Desk hours.
Condition of Service
and Lease
1) Upon satisfaction
of the payment terms for equipment, the customer shall own the
equipment.
2) Manufacturer warranty
on the equipment applies. Thereafter, repair shall be at the expense
of the customer (parts and labor). Avant will support the equipment
as long as feasible, based on availability of parts and technology
obsolescence.
3) If customer wishes
to make monthly payments on the equipment, the customer, by signing
this agreement, commits to an 18-month service contract. If customer
purchases equipment, a 30-day contract period applies. If service
is discontinued by the customer prior to the contract period,
customer will pay remainder of term amount for service, and, if
applicable, the equipment.
4) Equipment ownership
shall remain with Avant until final payment is made. In case of
customer default of agreement terms, customer shall return equipment
to Avant in good condition, normal wear and tear expected, or
be responsible for full purchase price.
5) Taxes or other fees
of regulatory bodies are not included in this agreement, but shall
be assessed, if required by such bodies.
6) All customers shall
adhere to Avant's Acceptable Use Policy.
7) Customer assumes
all risk of loss and damage to the equipment form any cause. No
loss or damage to the equipment will impair any obligations of
customer under this agreement, which will continue in full force
and effect. In the event of loss or damage to the equipment during
the lease period, customer, at the option of Avant, shall:
a. Place the equipment in good repair; or
b. Replace the equipment with like equipment in for repair, which
equipment shall become subject to this agreement; or
c. Pay Avant in cash the fair market value for such equipment
or a stipulated loss value as agreed to by Avant and customer.
d. Customer, at customer's expense, shall keep the equipment insured
for such risk and in such amounts as Avant shall require and name
Avant as "Loss Payee" under such policy of insurance.
8) Customer shall indemnify
and hold Avant harmless from any and all claims, actions, proceeding,
costs, damages, and liabilities, including attorney's fees, arising
out of, connected with or resulting from use of the equipment
or service.
9) If signal quality
cannot be established upon installation, customer shall not be
bound by this agreement.
Accepted and Agreed
to:
Signature
______________________________________________
Name
_________________________________________________
Date __________________________________________________
Company Name _________________________________________
Address _______________________________________________
Phone Number __________________________________________
Work Number __________________________________________
Email _________________________________________________
