We require our customers to have their own firewall, as part of a thorough understanding of Internet Security. This article from Wired.com explains why:
Time Warner Cable Exposes 65,000 Customer Routers to Remote Hacks.
How many other DSL and cable routers are out there that have the same issues? If you own your router and control all of the setup you are safe from these issues. ALL DSL and Cable routers have some sort of control from the Internet side.
If you would like to understand some of the issues with running an ISP today check out this article from USA today:
Internet Broadband Traffic Jam.
"We Love you guys!! Thank you so much!" Dudley Family, Spanish Springs.
Just wanted to send you a note thanking your for the great service.
After dealing with Hughesnet for the last 18 months, it was refreshing that when I had an issue after the recent wind storms and I called for support, you answered the phone and greeted me by name.
Not only that, but you drove out to the transmitter site and had my issue fixed in less than a couple of hours! Amazing!
" Brent Dowell, Palamino Valley.
This Article is from the Huffingtonpost.
If this describes you, then you will understand why our customers love us and think that Customer Service is the most important part of being an Internet Service Provider.
If you are worried about the Conflicker virus, there is a simple test to check if your PC has it.
This Webpage from the Conflicker working group will tell you if you are infected..
Avant Wireless Highly recommends that you avoid using Internet Explorer.
This Article from USA Today discusses why..